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Writer's pictureINFI Team

INFI Partners with Lightspeed to Revolutionize Self-Service Kiosk Solutions

Updated: Jul 10

FOR IMMEDIATE RELEASE

Chicago, IL – INFI, a pioneer in self-ordering kiosk solutions, proudly announces a strategic partnership with Lightspeed Commerce Inc. (NYSE | TSX: LSPD), the one-stop commerce platform empowering merchants to provide the best omnichannel experiences. This collaboration expands innovation and efficiency for businesses in various verticals, including Quick Service Restaurants (QSR), food trucks, car washes, and arena concessions, and is still expanding.


INFI's self-ordering kiosk systems are known for their ability to streamline operations and elevate customer experiences. With a focus on scalability and seamless integration, INFI kiosks offer numerous benefits to businesses, including:


  • Enhanced Customer Satisfaction: Achieve up to a 40% improvement in customer satisfaction, resulting in enhanced loyalty and repeat business.

  • Optimized Operational Efficiency: Experience a surge in peak-hour capacity, allowing businesses to cater to more customers efficiently and maximize revenue potential.

  • Accelerated Service: Reduce total order time by up to 20%, ensuring swift transactions and shorter wait times for customers.

  • Streamlined Workforce: With the ability of kiosks to perform the duties of 1.5 cashiers, enjoy up to a 40% reduction in labor costs while maintaining service quality.


The partnership between INFI and Lightspeed marks a significant milestone in the evolution of self-service technology within these retail and hospitality verticals. By integrating INFI's advanced kiosk solutions with Lightspeed's comprehensive POS and payments platform, businesses can unlock exceptional efficiency, insight, and growth opportunities.


"We are excited to embark on this journey with Lightspeed to empower businesses with cutting-edge self-ordering kiosk solutions," said Tony Dawson, Chief Revenue Officer at INFI. "This partnership underscores our commitment to driving innovation, enhancing operational excellence, and delivering exceptional value to our customers."

INFI's self-ordering kiosks seamlessly integrate with Lightspeed's POS and payments platform, offering businesses a cohesive and intuitive solution for managing operations. Through the INFI portal, users can effortlessly customize menus, drive customer loyalty initiatives, gain valuable sales insights, and more.

"Our collaboration with INFI unlocks incredible value for hospitality merchants," said JD Saint-Martin, President at Lightspeed. "Together, we are empowering businesses to embrace technology, streamline operations, and create memorable customer experiences."

For businesses seeking to elevate their operations and drive growth through innovative self-service solutions, the partnership between INFI and Lightspeed offers a compelling opportunity. To learn more about how INFI and Lightspeed are reshaping the landscape of self-service technology, visit https://www.infi.us/ and https://www.lightspeedhq.com/.

About INFI:

INFI is a leading provider of innovative self-ordering kiosk solutions designed to streamline operations and enhance customer experiences across various industries. With a focus on scalability, efficiency, and integration, INFI empowers businesses to optimize workflows, drive revenue, and foster customer loyalty.


About Lightspeed:

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional omnichannel customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.


Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange and Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.


For more information on Lightspeed, head over to www.lightspeedhq.com

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