Privacy Policy

INFI USA, Inc. (“INFI,” “we” or “us”), a Delaware, USA registered corporation, provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of information we receive from users of our website at https://www.infi.us (the “Site”). Unless otherwise defined herein, capitalized terms have the meanings set forth in the INFI Terms of Service available at Terms & Conditions.

By using the Site or our Services, you agree to this Privacy Policy and consent to the processing of your personal data in accordance with its terms.

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1. Information Covered by This Privacy Policy

This policy covers personal information we collect, use, and share, including data submitted during your interaction with our Services.

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2. Types of Information We Collect

A. Information You Provide Directly

  • Name, company, email, phone number

  • Billing address and payment details

  • Support inquiries and communications

B. Automatically Collected Information

  • IP address, browser, device data

  • Location, pages visited, click paths

  • Metadata (e.g., email opens, usage logs)

C. Audio Communications

  • Phone conversations may be monitored or recorded.

3. SMS (Text Message) Consent

By providing your phone number, you agree to receive SMS notifications from INFI. This includes updates, offers, or alerts. Message/data rates may apply. You may opt out at any time by replying “STOP.” Contact us at marketing@infi.us with questions or to revoke consent.

4. Business Data

INFI also collects:

  • Product catalogs from third-party integrations

  • Sales and inventory data

  • Data used to update your inventory automatically

5. How We Use Your Data

Your data helps us:

  • Create and manage your INFI account

  • Deliver support and services

  • Improve and personalize your experience

  • Send notifications and updates

  • Administer and secure our systems

6. Disclosure of Your Data

We may share your personal data with:

  • Service providers (e.g., billing, email, analytics)

  • Affiliates under INFI’s control

  • Successors in case of a merger or acquisition

All sharing complies with applicable laws.

7. Legal Disclosures

We may disclose your data if necessary to:

  • Comply with legal requirements

  • Protect our or others’ rights or safety

  • Enforce this Privacy Policy or our Terms of Service

8. Data Retention

We retain personal data as long as needed to fulfill the purposes for which it was collected or to comply with legal obligations. Contact marketing@infi.us to inquire about specific retention periods.

9. Payment Information

Billing information is used strictly to process payments. We may use third-party providers for transactions; in such cases, their privacy policies apply.

10. Your Rights (EU GDPR)

Where GDPR applies, you may:

  • Access your personal data

  • Correct inaccuracies

  • Erase data (subject to legal limits)

  • Restrict processing

  • Object to data use

  • Withdraw consent at any time

Submit requests via the Privacy Center or email marketing@infi.us.

11. External Links

Our Site may link to external websites. INFI is not responsible for the privacy practices of those sites.

12. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children.

13. Data Types

Personal Data: Identifiable information (name, email, etc.)
Anonymous Data: Non-identifiable information used for analytics

We collect both through direct input and automated tracking.

14. Data Security

We use SSL encryption, secure servers, and internal access controls to safeguard your data. However, internet-based transmission is not fully secure.

15. Data Storage & Transfers

Your data may be stored in or accessed from the U.S. or other jurisdictions. By using our Services, you consent to such transfers.

16. Policy Updates

We may update this Privacy Policy periodically. Material changes will be communicated via email, the Site, or other appropriate methods.

17. Contact

For questions about this policy or your personal data, contact us at:

Email: marketing@infi.us
Website: https://www.infi.us